|
Kemper Auto and Home Unveils New Look, More Features on Web Site
Personal Insurance Carrier Gears Site Services to Be More Customer-Focused
JACKSONVILLE, FL – August 23, 2005 – Kemper Auto and Home (KAH), A Unitrin Company, recently unveiled major renovations to its customer Web site KemperAutoandHome.com , including a fresh new look, more intuitive navigation, enhanced functions and more helpful resources.
In addition to a customer's ability to make a one-time payment electronically via eCheck and sign up for automatic bill payments from a checking account through Electronic Funds Transfer, customers may now sign up to receive billing and policy alerts via email or text message.
It's also easier for individuals to find an agent, file a claim, find help if they have questions, or just get information about the safest car to buy for their teenager (Helpful Links).
“This site is about providing services to our customers,” said Thomas McDaniel, KAH President. “This new site is our technology platform for future innovation and additional services we plan to offer our customers.”
In 2006, KAH plans to release more enhancements to the site, including the ability to view and print policies securely online, a feature that displays a specific customer's agent contact information upon log-in, and the convenience of downloadable auto ID cards, which allows a customer to access their card securely and print it traditionally or download it to their personal wireless device.
“The site is a more accurate representation of who we are as a company,” McDaniel said. “We are a service-focused company run by human beings for human beings, and our Web site is beginning to look like that.”
To date, more than 14,000 policyholders are registered on the KAH Web site, and more than 800 alone have registered since the new site's introduction on August 14.
Kemper Auto and Home
Headquartered in Jacksonville, Kemper Auto and Home (KAH) specializes in the sale of personal lines auto, homeowners and personal property insurance through a network of dedicated independent agents. Each of its underwriting companies boasts an "A" (Excellent) rating from A. M. Best. KAH is owned by Unitrin, Inc. (NYSE: UTR), a $3 billion financial services company based in Chicago. KAH recently brought under its wing the Personal Lines segment of another Unitrin company, formerly known as Unitrin Multi Lines. For more information about Unitrin, visit www.unitrin.com .
####
|