| I find the insurance process confusing. Where do I start?
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| Kemper sells its insurance through an extensive network of independent agents, which act as your personal insurance advisors to help take the confusion and frustration out of getting insurance. By clicking here, you can easily find an agent near you, contact that agent for a policy quote and your agent will help you choose the best coverage.
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| What are the different types of insurance offered by Kemper?
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| Our company offers a spectrum of coverages including automobile, homeowners, boat owners, condo and apartment, collectibles, umbrella and personal property coverages. Kemper also makes it easy to combine your auto, home, and other coverages into a “Package” policy. Fewer gaps in coverage, one bill, and no fuss! Click here to read more about each of our types of insurance.
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| What kind of insurance do I need and how much?
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| Your agent can help you determine what kind and how much coverage you need. However, we have also provided you access to the Confluency Personal Property Analyzer , which helps determine proper coverage limits to carry.
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| How do I get a quote from Kemper?
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| Just click here and you can easily find an agent near you, contact that agent for a policy quote and your agent will help you choose the best coverage.
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| What is an Independent Agent and why is that the best way to go?
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| Independent agents own their businesses and work with – not for – insurance companies. An independent agent can offer you a wide variety of coverage options that can be customized to your specialized needs. They represent several companies, and can offer you the best combination of price and coverage. Click here to find an independent agency that will help you with your insurance needs!
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| How do I contact my Kemper Agent?
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| To find your agent, click here and register or log in and view your agent’s information displayed on the upper right hand corner of the page.
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| How do I pay my bill?
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| Kemper strives to make it easy for you to do business with us. Click here to register or log in to pay your bill online. Recurring bill pay is now available!
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| How do I make changes to my policy?
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| For answers to billing questions, please contact your Kemper agent. To find your agent, click here and log in or register your policy.
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| I have questions about my bill. Who can I call?
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| For answers to billing questions, please contact your Kemper agent. If you have additional questions, you may contact a Customer Relations representative toll-free at 877-252-7878 (available 8 a.m. to 8 p.m. EST) or via email at customerrelations@ekemper.com.
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| How do I file a claim?
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| If you need to make a claim on your auto, home or other personal property policy, call our 24-hour national loss reporting number toll-free at 1-888-252-2799 and speak with one of our courteous professionals. In most cases, your claim will be followed up on within one business day.
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| How do I obtain an up to date status on my filed claims?
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| To track or obtain the status of a filed claim click here to register or log into Customer Access. If you do not wish to register with Customer Access, you may contact the appropriate regional claim office, for assistance regarding a previously filed claim. Click here for a list of Kemper offices and contact information.
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| How do I find a Kemper-affiliated auto repair shop?
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| If you choose a Clear Choice Claim Service® facility, they can begin repairs as soon as we send a referral, and we will guarantee their workmanship for as long as you own or lease your vehicle. Click here to search for an auto repair shop using your address.
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